Terms of service

OUR SERVICE

This website operates under the domain name www.oncandlesnz. All use of the products, services, and any content provided on the O.N.Candlesnz website is subject to this Privacy Policy.
By using this website, you agree to be bound by this Privacy Policy.

DELIVERY

Orders are typically dispatched within 3 working days, often sooner.
All parcels are sent via courier and are fully trackable.

New Zealand
Standard North Island $13.50 with tracking number provided.
Rural North Island $18.50
Courier non signature $15.50
Courier with signature $18.50

South Island 
Standard $7.80 
Courier & Signature $10.80
Standard Rural $11.80
Courier $14.80

Australia
Economy $42.43 (3-10 working days) tracked
Courier $58.10 (2-6 working days) tracked with signature 
Express $106.76 (1-5 working days) tracked with signature 

USA 
Economy $88.86 (3-10working days) non-tracking
Courier $127.42 (2-6 working days) tracked and signature 
Express $205.97 (1-5working days) tracked and signature 

Please note:
O.N.Candlesnz does not accept any responsibility for theft or loss once goods are delivered.

PAYMENT

Full payment is required before goods are dispatched.
We accept Visa and Mastercard, or you may pay directly into our bank account which will be provided in our email.

Credit Card Payments:
Credit card transactions are securely processed by Windcave, which uses advanced encryption and security protocols to ensure the safety and integrity of your personal information.

CURRENCY POLICY

All transactions on the O.N.Candlesnz website are processed in New Zealand Dollars (NZD), Australian Dollars (AUD) and United State Dollars (USD).